NO-SHOW & 12-HOUR CANCELLATION POLICY
A minimum 12-hour notice for cancelling or rescheduling appointments is required. Any cancellation with less than 12 hours’ notice will incur a 50% cancellation fee. Full charges will be imposed for a “no-show”. Appointments cannot be rescheduled with less than 12-hours’ notice.
LATE ARRIVAL POLICY
Please arrive at least 5 minutes before your appointment. A late arrival will result in a shortened treatment, without discount, to accommodate other guests fairly.