NO-SHOW & 12-HOUR CANCELLATION POLICY

A minimum 12-hour notice for cancelling or rescheduling appointments is required. Any cancellation with less than 12 hours’ notice will incur a 50% cancellation fee. Full charges will be imposed for a “no-show”. Appointments cannot be rescheduled with less than 12-hours’ notice.

LATE ARRIVAL POLICY

Please arrive at least 5 minutes before your appointment. A late arrival will result in a shortened treatment, without discount, to accommodate other guests fairly.

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